Help and support
Four Line Activities by Four Line Software LLC
Contact us
Email support@fourlinesoftware.com. We answer within one business day, faster during the season. Signed in? You can also post on Vote on ideas at the bottom of the menu.
Quick guides
One page each, to read or print: officials, assigners, athletic directors and business offices.
Common questions
How do I join my assigner's list of officials?
Officials join by invitation. Ask your assigner to invite you, or use the sign-up link they shared. Once they approve you, their games appear on your board.
I didn't get my sign-in email or text.
Check spam or junk, then try resetting your password. Texts only go to a mobile number you've confirmed in your profile.
I lost my phone and can't get past two-step sign-in.
Use one of the backup codes you saved when you turned it on. If you don't have one, email us from the address on your account.
Can my assigner see my home address?
No. Assigners see your town only. Your home address is used to work out mileage and is shown only to you. A school's business office can see the mailing address you enter for pay.
Does Four Line Activities pay me?
No. Four Line Activities tracks what you're owed and when a school marks it paid. Schools pay you directly.
Deleting your account
In the app or on the website, open Profile, choose Delete my account, and type DELETE to confirm. You can download a copy of your data first from the same page.
Deleting removes your email, phone, addresses, directory listing, calendar links, busy times, notification devices and two-step sign-in, and gives back any future games you'd accepted. Schools keep the names and pay amounts on games you already worked, because they need them for pay and tax records. Encrypted backups roll off within about five weeks.
Can't sign in? Email support@fourlinesoftware.com from the address on your account and we'll delete it for you.